Modern patient payments

Get paid faster. Without rebuilding your billing system.

ClinicPay is the modern patient-pay layer that sits on top of the practice management software you already use. Apple Pay, saved cards, payment plans, and HSA support — without changing your back office.

HIPAA · PCI DSS · BAA-ready Integrates with regional PMS systems White-label for billing services
Practice
Hawaii Clinic
Hi Julie, your balance is
Total due
$208.00
VisitApril 28, 2026
ProviderDr. Tanaka
Pay $208.00 with Apple Pay
Use a different card
Powered by ClinicPay · HIPAA compliant
The problem

Your billing software was great in 2005. Your patient experience wasn't.

Most independent practices send patient bills through portals that look like they were built before the iPhone. The result: friction-heavy login forms, no Apple Pay, no card-on-file, and a steady stream of balances that quietly age into collections.

What most practices ship today

Paper statement arrives weeks after the visit. Patient has already forgotten what it's for.
Three-field login form requires the patient to type an account number, statement date, and transaction ID off the paper bill.
No Apple Pay. No Google Pay. No card-on-file. Manual credit card entry every time.
No SMS link, no email reminder, no payment plan options.
Patients with HSA balances have to call the office for documentation.
Office staff spends hours each week chasing balances that should never have leaked.

What ClinicPay ships

SMS arrives within hours of insurance adjudicating. Patient knows what it's for.
One tap from SMS to payment screen. Magic-link authentication, no password.
Apple Pay and Google Pay as the primary payment option. One biometric tap.
Saved card auto-charges for balances under your threshold. SMS receipt confirms.
HSA-compliant receipts generated automatically for reimbursement.
Your back office doesn't change. ClinicPay plugs into your existing PMS.
How it works

Four integration steps. Zero changes to your back office.

ClinicPay sits on top of the practice management software you already use. We read the patient residuals your PMS exports, run the modern payment experience, and reconcile back when the patient pays.

01 · CONNECT

Plug into your PMS.

We read the patient residual export your billing system already produces. No new workflows for your billers. CSV or API — whichever your system supports.

02 · ENGAGE

We reach your patients.

SMS notifications, branded patient portal, one-tap Apple Pay. Patients who saved a card at check-in are auto-charged for balances under your threshold.

03 · STAFF PORTAL

Or staff sends it manually.

Front-desk staff log into a simple page, look up a patient, and send a payment request by SMS or email in seconds. No paper, no callback, no PMS lookup required.

04 · RECONCILE

Payments land in your account.

Funds settle directly to the practice's bank. Your admin dashboard shows what was paid, what's pending, and what needs a phone call.

See the full patient experience →
Features

What patients tap. What practices keep.

A focused set of features that make patient payment one tap for patients and one less headache for practices.

Apple Pay & Google Pay

One biometric tap to pay. The single biggest conversion-rate lever in patient payments. Saved cards and ACH supported in the same flow.

In v1

Card-on-file auto-charge

Patient consents at check-in. Balances under your threshold (default $100) charge automatically when insurance adjudicates. SMS receipt confirms.

In v1

Autopay & receipts

Patients save a card once, set an auto-charge limit, and skip bills entirely. Balances under their limit are charged automatically with an SMS receipt the moment insurance adjudicates.

In v1

HSA / FSA support

Accept HSA and FSA cards alongside Visa and Mastercard. Generate IRS-compliant itemized receipts automatically for reimbursement submission.

In v1

SMS, email, and paper-bill QR

Patient receives the bill on the channel they prefer — text, email, or mailed paper with a scannable QR code. All three deliver to the same secure payment page.

In v1

Practice dashboard

See what's been sent, opened, paid, and abandoned. Filter by status. Re-send manually or escalate to phone-call queue. Weekly collection reports.

In v1

Real-time HSA balance check

Query the patient's HSA balance through Plaid and HSA administrator APIs. Suggest paying from HSA when balance is sufficient — proven conversion lever.

Coming soon

White-label for billing services

Run ClinicPay as your own brand. The patient sees your practice's name and colors. Configurable theme, custom domain, your logo.

In v1

HIPAA & PCI compliant

BAAs with all infrastructure providers. PHI stays in our HIPAA-compliant backend, never in payment processor scope. SOC 2 in progress.

Live
For billing services & PMS partners

Offer the modern patient experience your clients are asking for. Without building it.

If you run a medical billing service or a regional practice management platform, ClinicPay is the patient-pay layer that lets you keep your relationships and your back-office while shipping a 2026-era patient experience under your brand.

  • Full white-label. Patient sees your brand, your colors, your domain.
  • Revenue share on processed volume — your margins grow with your book.
  • Roll out across your entire client base in a single integration. No per-practice setup.
  • BAA chain handled. Your existing practice BAAs stay; we sit downstream.
Who we partner with
Regional PMS platforms
Single integration · entire book
Channel
Independent billing services
White-label · revenue share
Channel
Specialty practice groups
Multi-location · shared brand
Direct
Independent practices
Single location · direct pilot
Direct
You?
Let's talk
Why this works

Modern patient-pay isn't a hypothesis. It's measured.

National players have already proven what modern patient-pay does to collection rates. We're bringing that same proven approach to the practices that regional PMSes serve.

15%
Average collection rate lift reported by modern patient-pay platforms.
5×
Faster time-to-payment vs. traditional paper statement workflows.
90%
Reduction in postage, printing, and follow-up staff time per bill.
65%
Of HSA market reachable through real-time balance integrations.
Industry benchmarks · Cedar, Collectly, Inbox Health public data · 2024–2026
Trust & compliance

Built for healthcare from day one.

Protected Health Information lives only in our HIPAA-compliant backend. Payment processing happens in PCI-scoped infrastructure where PHI never enters. SMS and email are sent through providers with signed BAAs. Cyber liability coverage included.

  • HIPAA compliance program Live
  • PCI DSS Level 1 (via Stripe) Live
  • Business Associate Agreements with all subprocessors Live
  • Cyber liability insurance Live
  • SOC 2 Type II In progress

Modern patient payments. Without rebuilding what already works.

We're piloting with Hawaii practices and billing services first. If you run a practice, a billing service, or a regional PMS, we'd love to talk.

Book a 20-minute demo →